Fees

Fees as at 01-DEC-2018

Table of Fees Price Refundable ^ Notes
All fees are for private booking with a maximum of 2 adults and 2 children. Corporate booking and larger parties and group will be charged fees related to group size.
Itinerary Planning Fee $99 No ^ Fee covers maximum 3 quoted itineraries.
Fare Hold $22 (per person) No Price Hold for 72 Hours
only available on long haul international, and is not valid beyond Airlines ‘Sale End Date’
Visa paperwork preparation $55 (per person) No Admin preparation is no guarantee of Visa approval
This does not include consulate fees, taxes, Bank transfer fees or credit card foreign exchange fees. This does not include any postage costs.
Change Airline Ticket $55* (per person) No this fee is on top of Airline fees and penalties
Change prepaid hotel Booking $55* (per sector/booking) No
Change Cruise booking dates $110* (per cabin) N/a Cruise booking T&Cs may restrict options
Change one passenger name on twinshare cruise booking $88* (per person) No Only available once per booking and subject to cruise T&Cs
Cancel Economy Class Ticket $88* (per person) N/a this fee is on top of Airline fees and penalties
Cancel Premium Econ Class Ticket $143* (per person) n/a this fee is on top of Airline fees and penalties
Cancel Business Class Ticket $198* (per person) n/a this fee is on top of Airline fees and penalties
Cancel First Class Ticket $253* (per person) n/a this fee is on top of Airline fees and penalties
Cancel Cruise Booking $253* (per person) n/a this fee is on top of Cruise line  fees and penalties
*if the total refund is less than the fee, you will not be asked to pay a difference.
^  the planning fee amount will be applied to one of the three itineraries as a credit if you proceed with the booking. Further Terms & Conditions apply to this fee and the details are here.